Frequently Asked Questions
Everything you need to know about Canada's premium supplements.
Where does Canadian Protein ship from?
All orders are dispatched from our state-of-the-art manufacturing facility and warehouse located in Windsor, Ontario, ensuring fast delivery across Canada.
How do you ensure the quality of your supplements?
We utilize third-party independent laboratory testing to verify the purity and potency of our ingredients. Our facility is GMP compliant to ensure the highest safety standards.
What is your return policy?
We offer a 30-day return policy on unopened products. Due to the nature of food-grade supplements, we cannot accept returns on opened containers once the seal is broken.
How long will it take to receive my order?
Most orders are processed within 24 hours. Delivery typically takes 2-5 business days for major Canadian cities and 5-10 business days for rural or remote locations.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over a specific threshold (typically $99 CAD) within Canada, excluding certain remote territories.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.