Returns & Exchanges

At Canadian Protein, we stand behind the quality of our supplements and offer a 30-day return policy for unopened products to ensure your complete satisfaction. If you are not satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via our official help desk or email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the unopened items in their original packaging, ensuring the product seals are intact, and include a copy of your original invoice or the RMA form provided.

• 3.
  Ship to Warehouse

  Affix the provided shipping label or address the package to our Ontario distribution center; please note that customers are responsible for return shipping costs unless the item was damaged or incorrect.

• 4.
  Processing and Refund

  Once our quality control team inspects the returned items, we will process your refund or store credit within 5-7 business days to your original method of payment.